He is the key figure in our story, acting as a guide and mirror for the reader. The emphasis on his youth and inexperience—but also his inquisitive nature—are critical aspects of his characterization as a developing learner. As in many parables, the story requires an example like him—someone who hasn’t mastered the lessons being preached but will embody every teaching in the end. He is initially resistant and pushes back in small ways, but he is eager to learn and grow. His questions and search for answers eventually allow him to convert from a nonbeliever into a believer of One Minute Management, encouraging readers that we, too, can be successful with these Secrets.

A loved and respected figure, the Manager represents the source of all information in this text. As is common in traditional parables that deal with imparting wisdom, he is the holy, all-knowing source of information who is worshipped by his followers. His compassion and desire to share his faith with others are core components of his teachings. Much like a messiah, he brings prosperity to those who listen. He has no discernable flaws, and his humility allows him to joke about his shortcomings, which further convinces us as readers that he is well-rounded and worthy of our attention.